Top 10 Automated IT Asset Management Tools in 2025

Managing IT assets manually is no longer practical for growing organizations. Automated IT asset management tool is designed to help companies keep track of their hardware, software, licenses, and consumables in a streamlined and efficient way. Automation reduces manual intervention, saves time, and helps ensure compliance and timely asset lifecycle operations. In this article, we analyze 10 top automated IT asset management tools in 2025, focusing on how each solution approaches automation.

Related article: What is an IT Asset Management Tool and Why Do You Need One?

1. AssetLoom

AssetLoom is the #1 automated IT asset management tool known for its quality and cost-effectiveness. The platform includes a strong set of automation features that help IT teams manage asset checkouts, returns, license renewals, stock levels, and ticketing workflows without manual input.

Key automation capabilities include:

• Auto-checkout of asset kits: Automatically assigns and checks out predefined kits of assets to new employees during onboarding.

• Auto check-in on offboarding: When a user is deactivated or marked for offboarding, their assigned assets are automatically flagged and checked back in.

• Stock and license alerts: Sends automated alerts when an item is low in stock or when a license is nearing its expiration.

• Jira integration for ticket automation:

  • Automatically creates Jira tickets when licenses are about to expire or when asset return dates are overdue.
  • Automatically updates asset statuses based on Jira ticket status changes.
  • Automatically assigns an asset to the assignee of the Jira ticket.

• Asset discovery: Automatically scans and identifies assets across the network, keeping the inventory up to date.

AssetLoom allows users to configure custom automation rules without needing to write code, which provides flexibility for scaling organizations.

2. ServiceNow IT Asset Management

ServiceNow offers a broad set of automation tools as part of its ITAM suite. Its automation spans the full asset lifecycle, from discovery to retirement, and integrates deeply with the broader ServiceNow platform.

Key automation features include:

• Discovery and normalization: Automates asset detection and data normalization across the network.
• Automated license and contract tracking: Monitors software usage and license status, with automatic alerts and renewal workflows.
• Workflow automation: Uses visual workflow builders to automate procurement, provisioning, updates, and retirement processes.
• Cloud and SaaS optimization: Automates cost tracking and recommendations for cloud and SaaS license optimization.
• Integration with incidents and change requests: Automatically associates assets with related service requests, incidents, or changes.
• CMDB updates and dependency mapping: Updates configuration item records in the CMDB automatically based on asset changes.
• Predictive automation: Leverages AI to detect potential issues and automate recurring tasks.

While ServiceNow offers robust automation for complex environments, initial configuration and licensing may require substantial investment.

3. Freshservice

Freshservice includes several automation features focused on streamlining IT operations for mid-sized teams.

Key automation features include:

• Workflow automator: Allows configuration of asset lifecycle actions triggered by events (e.g., an asset reaching EOL or being assigned to a user).
• Integration with onboarding: Supports assigning assets automatically during onboarding through HR integrations.
• Alerts for contract/licensing: Sends reminders for contract and license renewals.
• Discovery tools: Supports automated asset discovery through agents, probes, and cloud connectors.
• Freshservice CMDB: Automatically maps and updates asset relationships.
• Orchestration and automation apps: Enables automated actions across external systems, including provisioning and deprovisioning cloud resources.
• Observer rules: Allows time-based and condition-based automation based on asset behavior or system events.

Freshservice also integrates with Jira, though automation between the two platforms may require Zapier or custom API configurations.

4. Heimdal Asset Management

Heimdal brings a cybersecurity-centric view to IT asset management, making it a good fit for organizations with strong compliance and endpoint security requirements.

Key automation features include:

• Automated asset inventory: Continuously scans hardware and software across endpoints to keep the asset database current.
• Custom alerts: Sends automated alerts for asset-related events like unauthorized software installs or nearing license expiration.
• Automated deployment and removal: Applies policy-based automation for pushing or removing applications.
• Security-integrated workflows: Links asset visibility with threat intelligence, enabling automated actions such as isolating at-risk devices.

While not a traditional ITAM-only tool, Heimdal provides an automation-rich environment that bridges asset visibility and endpoint protection.

5. Ivanti IT Asset Management

Ivanti focuses on enterprise asset management and includes automation features built into its Neurons platform.

• Discovery and inventory: Automates detection of devices and software.
• Contract renewal automation: Alerts and renewals can be automatically triggered.
• Service integration: Updates to assets can trigger service desk workflows and notifications.

Advanced automation often depends on using Ivanti Neurons for ITSM in parallel, which increases total cost and setup complexity.

6. ManageEngine AssetExplorer

ManageEngine offers automation features that are suitable for IT departments within medium to large enterprises.

• Asset scanning: Periodic and scheduled scans keep the asset database current.
• License expiration alerts: Sends email notifications before expiration.
• Custom workflows: Allows some basic automation on asset status changes and assignments.

It does not natively support automated integration with Jira or rule-based check-ins and checkouts.

7. Device42

Device42 focuses on asset discovery and CMDB accuracy, with automation tailored to infrastructure and application mapping.

• Discovery automation: Continuously scans networks, VMs, and cloud platforms.
• Dependency mapping: Automatically tracks application and service relationships.
• Lifecycle visibility: Provides insights into asset usage and expiration.

Automation for assignment and ticketing is more limited unless integrated with third-party systems.

8. Cherwell ITAM

Cherwell includes basic automation through its codeless blueprint design.

• Lifecycle workflows: Automates stages like procurement, deployment, and retirement.
• Change-driven asset updates: Asset status changes can trigger actions or ticket updates.

While flexible, these features require setup time and may not include automated license alerts out of the box.

9. Flexera One

Flexera One emphasizes software license optimization and financial governance.

• License compliance automation: Tracks entitlements, usage, and automatically flags non-compliance.
• Cloud resource governance: Identifies over-usage and cost waste across cloud platforms.
• Discovery integration: Imports data from existing tools and normalizes it.

Flexera’s automation is powerful for finance and procurement teams managing complex license environments.

10. SysAid

SysAid includes ITSM and ITAM in one platform with automation for mid-sized organizations.

• Asset scanning and inventory: Automatically detects hardware and software.
• Workflow automation: Supports asset assignment, retirement, and change tracking.
• Service desk integration: Links assets to tickets and status updates.

It’s a practical option for teams wanting a unified help desk and asset system with automation baked in.

Conclusion

Choosing the right automated IT asset management tool depends on the size of your organization, the complexity of your IT operations, and integration requirements. AssetLoom stands out with its comprehensive automation features that cover asset assignment, recovery, alerting, discovery, and deep integration with Jira. Other tools like ServiceNow and Ivanti offer enterprise-grade automation, but often at a higher cost and implementation effort. Tools like Freshservice and InvGate provide mid-market options with customizable workflows, while platforms like Flexera and Device42 target specific automation needs around financial optimization or infrastructure visibility.

For teams seeking a balance between cost, automation, and ease of use, AssetLoom offers a compelling choice for automating IT asset lifecycle operations end-to-end.